Customer Service

  • SHIPPING & DELIVERY(Services available only in limited areas of Dubai)

    • Shipping and Delivery is the charge for Internet order processing, item selection, packaging, transport and handling.
    • Delivery times are not guaranteed, but are our best approximation and will vary with specific requests.
    • Shipments and deliveries are currently limited to only certain areas of Dubai. We are in the process of expansion to cover all of Dubai in due course.
    • Deliveries for all orders placed before 1 pm will be done by evening the same day. Orders placed after 1 pm, will be delivered on the next day. There will be no deliveries on Fridays and Public Holidays.
    • Additional delivery charges may accrue for priority requests. Services currently available only for limited areas within Dubai.
    • Orders below AED 50/- will attract a delivery charge of AED 9/-. Any orders above AED 50/- are delivered free of charge.
    • If we are currently not serving your area under our Free Home Delivery, you are welcome to visit our store at the address mentioned below. You can also find us on Google maps by clicking on the Contact Us link at the bottom of the page.

    RETURNS & REPLACEMENTS

  • We want you to be completely happy with your order. Customers are requested to check their orders upon recieving. Any returns shouild be effected at the time of delivery itself. We will not be accepting returns once a delivery has been completed due to perishable nature of the goods.